Effective Date: 16 October 2024
Introduction
At [Ship Shore Group] (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, https://shipshoregroup.com/ (the “Site”), or interact with our services. By using the Site or any of our services, you agree to the collection and use of information in accordance with this Privacy Policy.
We are committed to complying with global data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: When you register as a vendor or user, contact us, or request a service, we may collect personal details such as:
- Name
- Email address
- Phone number
- Company name (for vendors)
- Shipping and billing information
- Non-Personal Information: This includes information about how you use the Site, such as:
- IP address
- Browser type
- Device type
- Pages viewed, links clicked, and other usage information
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and collect information about how you use the Site. Cookies may be used to store information like login status or preferences.
2. How We Use the Information
We use the information we collect for the following purposes:
- To Provide and Improve Services: Manage your account, display vendor listings, and facilitate connections between users and vendors.
- Communications: To respond to your inquiries, send confirmations, provide customer service, and communicate important updates.
- Marketing and Promotions: Send newsletters, promotional offers, or other marketing materials (with your consent, where applicable).
- Site Improvements: Analyze site performance, fix technical issues, and improve our offerings.
- Legal Compliance: Fulfill any legal obligations, such as complying with a court order or request by law enforcement.
3. Sharing and Disclosure of Information
We do not sell your personal information. However, we may share your data in the following instances:
- With Vendors: If you contact a vendor listed on our directory, we may share your contact information with them to facilitate your inquiry or service request.
- Third-Party Service Providers: We may use third-party services (e.g., payment processors, email service providers) to perform functions on our behalf. These providers only have access to the information needed to perform their services.
- Legal Requirements: We may disclose personal information to comply with legal obligations, respond to lawful requests, or protect the safety and rights of users.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.
- Account Information: Personal data associated with your account will be retained as long as your account remains active. Upon request, you may delete your account, and we will remove your personal data, subject to any legal retention requirements.
5. Your Data Protection Rights
Depending on your location, you may have the following rights concerning your personal data:
- Access: You have the right to request copies of your personal data.
- Rectification: You may request correction of any inaccurate or incomplete information.
- Erasure: You can request that we delete your personal data under certain conditions.
- Object or Restrict Processing: You have the right to object to or restrict how we process your personal data.
- Data Portability: Request a copy of your data in a commonly used format.
- Withdraw Consent: Where applicable, you may withdraw consent for us to process your personal information.
To exercise any of these rights, please contact us at shipshoregroup@gmail.com.
6. How We Protect Your Information
We take the security of your data seriously and implement industry-standard measures to protect it from unauthorized access or disclosure. This includes:
- Encryption: Data is transmitted securely using encryption technologies such as SSL (Secure Socket Layer).
- Access Controls: Only authorized personnel have access to personal data.
- Regular Monitoring: We regularly monitor the Site for vulnerabilities and security risks.
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience by remembering preferences and collecting analytics. You can adjust your cookie settings in your browser or opt-out of certain tracking tools by using a third-party opt-out service.
- Cookie Management: You can refuse cookies by changing your browser settings. However, please note that certain features of the Site may not function correctly without cookies.
8. Children’s Privacy
Our services are not intended for users under the age of 16, and we do not knowingly collect personal data from minors. If we learn that we have collected personal information from a child under the age of 16, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make significant changes, we will notify you via email or by prominently posting a notice on the Site. Please review this policy periodically for the latest information.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
- Email: shipshoregroup@gmail.com
- Address: Casa Catalina Building
Unit A8-I, Ground Floor
635 General Malvar Street, Malate, Manila, 1004
Philippines
11. Jurisdiction-Specific Clauses
- GDPR Compliance: For users located in the European Union, this Privacy Policy complies with the GDPR.
- CCPA Compliance: For users in California, this Privacy Policy complies with the CCPA, giving users the right to know about, delete, or opt-out of the sale of personal information.